Information Technology Management and Leadership Executive (ITMLE)

5 of 5 stars





3 Days

Delivery Method

Instructor Led - Online

This three-day, high-energy, high-interaction, high-content workshop is designed to help prepare mid-level IT executives at large IT shops for higher levels of management responsibility and help CIOs of smaller IT shops enhance the value of IT to the organization it serves.

The ITMLE® certification exam and one-year access to our “IT Leadership Growth Library” is included at no additional cost.

Original price was: €1,797.00.Current price is: €1,697.00.

Course Time is "CET" - Central Europe Time!

Your Local time is - Time Zone Calculator.


Upon completion of the IT Management and Leadership Executive (ITMLE®) Certification class, students will be able to:

  • Widen their knowledge of the “Business of IT”
  • Enhance their IT strategic planning and thinking effectiveness
  • Better understand and define the role of IT within the organization
  • Establish a culture of coaching and mentoring within their team
  • More effectively select, negotiate, and manage vendors
  • Enhance their ability to implement change within IT and their user community


The IT Leadership Masterclass is ideal for seasoned IT Managers and IT Directors (Managers of Managers) wanting to enhance their current job performance, position them for promotion, accelerate their upward mobility and get a seat at the business strategy/decision making table.

IT Administration Professional

Management Professional


DAY 1: Knowledge, Roles, Methodology, and Change


Thinking Like a CIO

  • Knowledge Gathered
  • Insights Gained
  • Changes in Perspective
  • Actionable Items

IT’s (and Your) Four Roles in the Organization

  • Observer
  • Requestor
  • Implementor
  • Leader

Living in a Waterfall, Agile, Wagile World

  • Methodological Differences
  • Political and Leadership Issues
  • Effect of Leading Edge Technologies
  • Dealing with Distance, Time and Culture
  • Communication Flash Points
  • Project Coordination Issues
  • Job and Skill Implications
  • Mixed Methodology Action Plan

IT as an Agent of Change

  • IT Drivers of Change
  • Traditional Change Methodologies
  • ERICA IT Change Framework

DAY 2: Process, Productivity, and Governance

IT Strategic Planning and Thinking

  • Strategic Thinking within IT
  • Organizational Thinking
  • Strategic Thinking Process
  • Strategic Planning Process

IT and Organizational Productivity

  • Key Productivity Concepts
  • Productivity Enablers
  • Creating an IT Productivity Culture
  • Productivity Amplifiers
  • The Productivity Pyramid

IT Governance

  • IT Governance
  • IT Demand Governance
  • IT Risk management
  • IT Compliance

Data Governance

  • Data Governance Challenges
  • Data Quality and Completeness
  • Data Quality Dimensions
  • Causes of Data Issues
  • Data Governance Group

DAY 3: Innovation, Staff Growth, and Negotiation


Fostering IT Innovation

  • Enablers and drivers of IT Innovation
  • Design Thinking
  • Divergent and Convergent Problem Solving
  • Repurposing your Intellectual Property
  • Building an Innovation Pipeline
  • IT Innovation and Implementation Life Cycle

IT Leadership’s Role in AI

  • AI Techniques, Types, and Functionality
  • IT-Specific AI Internal Uses and Benefits
  • Key IT Leadership Questions About AI

Coaching, Mentoring, and Team Development

  • Managerial and Technical Skill Enhancement
  • Formal and Informal Training
  • Mentoring Your Team
  • 5D Coaching Process
  • Virtual Motivation, Engagement and Wellbeing

IT Project and Vendor Negotiating

  • Negotiation styles
  • Negotiation preparations
  • Negotiating Strategies
  • Dealing with difficult tactics

Exam Details

Each exam consists of multiple choice and situational short answer questions.

Typically, the exam takes 3-4 hours to complete, is open book, open note, and can be completed all at once in in multiple sessions at your convenience.

The exam is included in the class fee, at no extra cost!

Additional Info

Organizer: Training Estonia

Academic Hours: 24 academic hours (3 days)

Experience Level: Advanced

Labs: No

Continuing Education Curriculum Group: Computer Use

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